Frequently Asked Questions
Locus Thrive
Frequently Asked Questions | A Newbee Hub Product
What is Locus Thrive?
Locus Thrive is an educational tool that helps parents understand and support their child's development through simple screening questionnaires, personalised programmes, and access to qualified professionals.
Who is it for?
Locus Thrive is designed for parents and caregivers of children from infancy through the teenage years who want to better understand their child's developmental progress.
Is Locus Thrive a medical diagnosis?
No. Locus Thrive is an educational tool designed to inform and guide parents — not to diagnose. Always consult your doctor or therapist for clinical advice.
Is Locus Thrive the same as Locus Therapy?
No. Locus Thrive is an independent digital product owned and operated by Newbee Hub. It was created by experienced practitioners but operates separately from Locus Therapy's clinical services and is not a substitute for professional therapy.
How does the screening work?
You complete a short questionnaire about your child's development. Based on your answers, you receive a simple profile highlighting strengths and areas that may benefit from support.
What is the Milestone Screening?
A free parent-completed tool for children aged 0 to 5 years that helps you check whether your child is reaching key developmental milestones at expected ages. Results are a general guide and should be discussed with your paediatrician if you have concerns.
What is the Discovery Screening?
An 80-question parent-completed questionnaire for children aged 5 and above, covering 13 areas of development: Gross Motor, Fine Motor, Body & Balance, Attention, Focus & Hyperactivity, Education& Learning, Behaviour, Confidence, Touch, Taste, Auditory-sensory issues, Gadgets addiction, Wellbeing(childhood obesity), and Dyslexia. Results include a colour-coded radar chart and traffic light summary.
What is the Thrive Screening?
A deeper structured assessment that follows the Discovery Screening, priced at Rs. 500. It identifies exactly which areas need attention and what support will make the biggest difference. Results can be shared with your child's teacher, doctor, or therapist.
Are the screenings clinical assessments?
No. All screenings are parent-completed observational tools. They are not a diagnosis and do not replace a formal clinical assessment by a qualified professional. Our tools are developed by HSE Occupational Therapists and reviewed by qualified professionals.
Can I download my child's results?
Yes. After completing any screening you can download a full PDF report from the results page to save or share with your child's school or healthcare provider.
What is the Locus Thrive Programme?
A guided home activity plan tailored to your child's screening results, with daily and weekly activities across the areas your child needs most. Progress is tracked through your dashboard.
How long is the programme?
The programme runs in 12-week cycles. You can continue with additional cycles based on your child's progress.
How do I book a consultation?
Once you've completed a screening, you can book a consultation directly from your dashboard. Your child's results will be shared with the consultant before your session so they are prepared to guide you.
What is the difference between Talk to Our Team and Talk to an OT Expert?
Talk to Our Team connects you with a child development specialist for guidance on results and next steps — Rs. 500. Talk to an OT Expert connects you with a certified Occupational Therapist for a detailed personal review of your child's profile — Rs. 1,500.
What are WhatsApp reminders?
An optional add-on for Rs. 50 per month. Locus Thrive sends automated reminders for scheduled sessions, streak encouragement, a weekly Sunday summary, and a gentle nudge if a session is missed.
How do I activate WhatsApp reminders?
Add the WhatsApp option during programme purchase or from your account settings. You will need a WhatsApp number saved on your profile before reminders can be activated.
Is my child's data safe?
Yes. All personal data is stored securely and never shared with third parties without your consent. You can request to view or delete your data at any time by emailing contact@locusthrive.com.
Who can see my child's screening results?
Only you. Results are shared with a consultant only when you actively book a session and give consent. You can also share the PDF report yourself with teachers or healthcare providers.
I have a technical problem. What should I do?
Visit the Help page and submit a support request selecting Technical Support. Our team responds within 1 to 2 business days. You can also email contact@locusthrive.com directly.
I have a payment issue. Who do I contact?
Submit a request via the Help page selecting Payment Issue, or email contact@locusthrive.com with your account email and a description of the issue.